PNG Power Limited

Easipay Emergency Relief Portal

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Submit a Claim Note

Add information or ask a query about your existing claim.

Before You Begin

  • •This is for customers who have already submitted a claim and need to add information or ask a query.
  • •This is not a new claim. Your existing claim will not be affected.
  • •You will need: your Claim Reference Number, your Meter Number, and your registered Phone Number.
  • •After submitting, you will receive a Note Reference Number. Keep it for your records.
  • •To see the status of your note and any response from our team, go to the Status Check page and enter your Claim Reference Number, Meter Number, and Phone Number.

11-digit meter number. Numbers only, no spaces.

The phone number you used when registering your claim.

0/500

JPG, PNG, or PDF. Max 10MB. Attach proof or supporting documents.

Check your claim status and responses →